Squadron Officer School (SOS) Class 26A Practice Test

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Which model of conflict resolution focuses on relationships and mutual interests?

Adversarial approach

Interest-based relational approach

The interest-based relational approach is a conflict resolution model that emphasizes the importance of maintaining relationships while addressing the underlying interests of the parties involved. This approach is grounded in the belief that conflicts often arise from unmet needs or interests rather than merely opposing positions. By focusing on both the relationships and mutual interests, this model seeks to foster collaboration and understanding, leading to solutions that satisfy everyone involved.

In this approach, participants are encouraged to communicate openly, listen actively, and work together to identify common goals, which can help to build trust and reduce tensions. Unlike adversarial or aggressive negotiation tactics that may pit parties against each other, the interest-based relational approach aims for constructive dialogue and problem-solving, recognizing that preserving relationships is often as important as reaching a satisfactory resolution to the conflict itself.

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Authoritative model

Aggressive negotiation

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